info@am8ze.com

A great way to catch your reader's attention is to tell a story.
Everything you consider writing can be told as a story.

Great stories have personality. Consider telling a great story that provides personality. Writing a story with personality for potential clients will assists with making a relationship connection. This shows up in small quirks like word choices or phrases. Write from your point of view, not from someone else's experience.

Great stories are for everyone even when only written for just one person. If you try to write with a wide general audience in mind, your story will ring false and be bland. No one will be interested. Write for one person. If it’s genuine for the one, it’s genuine for the rest.

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A great way to catch your reader's attention is to tell a story.
Everything you consider writing can be told as a story.

Great stories have personality. Consider telling a great story that provides personality. Writing a story with personality for potential clients will assists with making a relationship connection. This shows up in small quirks like word choices or phrases. Write from your point of view, not from someone else's experience.

Great stories are for everyone even when only written for just one person. If you try to write with a wide general audience in mind, your story will ring false and be bland. No one will be interested. Write for one person. If it’s genuine for the one, it’s genuine for the rest.

A great way to catch your reader's attention is to tell a story.
Everything you consider writing can be told as a story.

Great stories have personality. Consider telling a great story that provides personality. Writing a story with personality for potential clients will assists with making a relationship connection. This shows up in small quirks like word choices or phrases. Write from your point of view, not from someone else's experience.

Great stories are for everyone even when only written for just one person. If you try to write with a wide general audience in mind, your story will ring false and be bland. No one will be interested. Write for one person. If it’s genuine for the one, it’s genuine for the rest.

A great way to catch your reader's attention is to tell a story.
Everything you consider writing can be told as a story.

Great stories have personality. Consider telling a great story that provides personality. Writing a story with personality for potential clients will assists with making a relationship connection. This shows up in small quirks like word choices or phrases. Write from your point of view, not from someone else's experience.

Great stories are for everyone even when only written for just one person. If you try to write with a wide general audience in mind, your story will ring false and be bland. No one will be interested. Write for one person. If it’s genuine for the one, it’s genuine for the rest.

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Personal Data Protection Policy of AM8ZE Pte. Ltd.



This is the Personal Data Protection Policy of AM8ZE Pte Ltd, which sets out how we and our

affiliated associations (“Organisation”, “us”, “we” or “our”) comply with the provisions of the

Personal Data Protection Act of Singapore (“PDPA”). This Personal Data Protection Policy outlines:


Our policies on how we manage your Personal Data;

The types of Personal Data we collect, use, disclose, and/or retain;

How we collect, use, disclose, and/or retain your Personal Data; and

The purpose(s) for which we collect, use, disclose, and/or retain your Personal Data.


Each department in AM8ZE has different channels for collecting personal data but is committed to

complying with this Policy in its collection, use, and disclosure of personal data to ensure

accountability and uniformity in protecting your personal data. Although this Policy is in common

use, each department is responsible to you to the extent of its own collection, use, and disclosure

of your personal data and its own actions.


You agree and consent to us, the Organisation, and our authorised service providers and third

parties to collect, use, disclose, and/or retain your Personal Data in the manner set forth in this

Personal Data Protection Policy.


This Personal Data Protection Policy supplements but does not supersede or replace any other

consent you may have previously provided to us nor does it affect any right we may have at law in

connection with the collection, use, disclosure, and/or retention of your Personal Data.


From time to time, we may update this Personal Data Protection Policy without prior notice to

ensure that our Policy is consistent with any regulatory changes. The updated Policy will supersede

earlier versions and will apply to personal data provided to us previously. Should any revisions be

made to this Personal Data Protection Policy, updates will be published on our website

(www.am8ze.com).


This Personal Data Protection Policy forms a part of the terms and conditions governing your

relationship with us and should be read in conjunction with such terms and conditions (“Terms and

Conditions”). In the event of any inconsistency between the provisions of the Personal Data

Protection Policy and the Terms and Conditions, the provisions of the Terms and Conditions shall

prevail.


Your Personal Data


The Personal Data we collect depends on the purposes for which we require the data and what you

have chosen to provide. In this Personal Data Protection Policy, “Personal Data” refers to any data

and/or information about you from which you can be identified, either (a) from that data; or (b)

from that data and other information to which we may have legitimate access. Examples of such

Personal Data include but are not limited to:


Your name, NRIC, passport or other identification numbers, telephone number(s), mailing

address, email address, and any other information relating to you which you have provided

in any forms you may have submitted to us, or in other forms of interaction with you;


Your photos;

Your employment history, education background, and income levels;

Personal data of your family members, such as next of kin, spouses, and children;

Information relating to payments, such as your bank account number or credit card

information;

Information about your usage of and interaction with our website and/or ERP services,

including computer and connection information, device capability, bandwidth, statistics on

page views, and traffic to and from our website.


Collection of Your Personal Data


We generally collect personal data that:


(a) You knowingly and voluntarily provide in connection with your engagement with us for ERP

solutions, or via a third party who has been duly authorised by you to disclose your personal data

to us (your “authorised representative”), after (i) you (or your authorised representative) have been

notified of the purposes for which the data is collected, and (ii) you (or your authorised

representative) have provided consent to the collection and usage of your personal data for those

purposes; or


(b) Collection and use of personal data without consent is permitted or required by the PDPA or

other laws.


We shall seek your consent before collecting any additional personal data and/or before using your

personal data for a purpose which has not been notified to you (except where it is permitted or

authorised by law).


Generally, we may collect your Personal Data directly or indirectly through the following ways:


When you access our websites or perform an online registration/transaction related to ERP

services;

When you interact with any of our employees;

When you submit an application to us for services;

When you respond to our request for additional Personal Data;

When you ask to be included in an email or other mailing list;

When you request that we contact you through various communication channels, for

example, through social media platforms, messenger platforms, face-to-face meetings,

telephone calls, emails, fax, and letters;

When your images are captured via photographs or videos taken by us or our

representatives when you are within our premises or attend events organised by us;

From your family members or friends who provide your personal data to us on your behalf;

When you respond to our initiatives or promotions;

When we seek information about you and receive your personal data in connection with

your relationship with us, for example, if you are a customer or business partner, when you

submit your Personal Data to us for any other reason.


If you provide us with any personal data of a third party (e.g., information of spouse, children,

relatives, employees, or any other authorised parties), by submitting such information to us, you

agree that you have obtained their prior permission.


Minor: If you are a child, minor, or not of legal age, please inform and seek the consent of your

parent or guardian before providing your personal data to us. If you are a parent or guardian and

you have reason to believe your child or ward has provided us with their personal data without your

consent, please contact us to request the erasure of their personal data.


Note: Unsolicited personal data will be deleted immediately if received in physical copy or email or

returned to the data subject.


Purposes for the Collection, Use, and Disclosure of Your Personal Data


Generally, we may collect, use, disclose, and/or retain your Personal Data for the following purposes:


To provide you with ERP services

To assist you with your enquiries, requests, and feedback;

To process payment for your services rendered or any other purchases;

To improve customer services, such as resolving complaints and handling requests and

enquiries;

For security and safety purposes, protecting our platforms from unauthorised access or

usage and monitoring for security threats (your image may be captured by security cameras);

To conduct research, surveys, and interviews;

To keep you updated on our events;

To comply with applicable laws and regulations;

For job application and related matters, engaging you as a consultant or matters relating to

training;

Preventing, detecting, and investigating crime, including fraud and money laundering;

Conducting any promotions, offers, contests, etc.;

To comply with our legal or regulatory obligations (e.g., Infocomm Media Development

Authority, Ministry of Manpower);

For our legitimate business interests, provided that this does not override your interests or

rights.


Note: As an individual, your consent is deemed under the PDPA to cover these circumstances:


Where the collection, use, or disclosure of personal data is reasonably necessary to conclude

or perform a contract or transaction.

Where individuals have been notified of the purpose of the intended collection, use, or

disclosure of their personal data and are given a reasonable opportunity to opt-out (and

have not opted out).


OR you allow us to collect, use, or disclose personal data without having to obtain consent from the

individuals in these circumstances:


Where it is in the legitimate interests of the organisation and the benefit to the public is

greater than any adverse effect on the individual.

Where it is for business improvement purposes. As a business organisation, we are

committed to safeguarding any such data that may be used.


Marketing/Optional Purposes


From time to time, we may contact you via mail, electronic mail, telephone (call or SMS-Text),

facsimile, or social media platforms to inform you about our ERP solutions/services and events that

we think may be of interest to you. We may also analyse and/or profile your purchases, transactions,

and/or likes or dislikes to send you relevant or targeted news (including events and product

launches), promotion, and marketing information from us (and/or our affiliates or related entities)

about our ERP products.


You can let us know at any time if you no longer wish to receive marketing materials (by informing

us through our email at ops@am8ze.com), and we will remove your details from our direct

marketing database. Please note that we may still send you non-marketing messages such as

surveys, customer-service notices, and other service-related notices.


Disclosure of Your Personal Data


We may disclose your Personal Data to the following groups of external organisations for purposes

mentioned above, subject to the requirements of applicable laws:


Our professional advisers such as our auditors;

Relevant government regulators, statutory boards, or authorities or law enforcement

agencies to comply with any laws, rules, guidelines, and regulations or schemes imposed by

any government authority;

Third parties who are appointed to provide services to us, e.g., IT vendors, marketing

companies, and event organisers;

Business partners that provide any membership services and benefits; and

Any other person in connection with the purposes set forth above.

Use of Cookies


We may collect or analyse anonymised information from which individuals cannot be identified

(“Aggregate Information”), such as the number of users and their frequency of use, the number of

page views (or page impressions) that occur on our website, and common entry and exit points into

our website. We make use of “cookies” to store and track Aggregate Information about you when

you enter our websites.


Third-Party Sites


Our website may contain links to other websites operated by third parties independent of us. We

are not responsible for the privacy practices or policies of such third-party websites.


Protection of Your Personal Data


We maintain appropriate administrative, technical, and physical safeguards to protect your

Personal Data against loss, misuse, and unauthorised access, disclosure, alteration, and destruction.

We also train our employees to properly handle personal data. However, you should be aware that

no method of transmission over the internet or method of electronic storage is completely secure.


Retention of Personal Data


We will not retain any personal data longer than necessary for the fulfilment of the purpose for

which it was collected or as required or permitted by applicable laws. We will cease to retain

personal data, or remove the means by which personal data can be associated with individuals when

it is no longer necessary for any business or legal purposes.


Access and Correction of Your Personal Data


You may request access or make corrections to your personal data held by us. We will need

sufficient information from you to establish your identity and to understand the nature of your

request so that we can respond to your request. Any request for access to personal data should be

made in writing using the form provided on our website and submitted to the Data Protection

Officer at desmond.chow@am8ze.com.


Please note that a reasonable fee may be charged for an access request. If so, we will inform you of

the fee before processing your request. We will respond to your request as soon as reasonably

possible. If we are unable to respond to your request within thirty (30) days after receiving your

request, we will inform you in writing within thirty (30) days of the time by which we can respond

to your request.


If we are unable to provide you with any personal data or to make a correction requested by you,

we shall generally inform you of the reasons unless we are not required to do so under the PDPA.

Complaint Process


If you have any complaint or grievance regarding how we are handling your Personal Data or about

how we are complying with the PDPA, we welcome you to contact us with your complaint or

grievance.


Please contact us through the following methods with your complaint or grievance:


Name of DPO: Desmond Chow

Contact Number: +65 6655 9410

Email Address: ops@am8ze.com


We will certainly strive to deal with any complaint or grievance that you may have speedily and

fairly.


Contacting Us


You may contact us to inquire about this Personal Data Protection Policy, or to provide feedback,

request access to personal data, or withdraw your consent at any time via email to the DPO.


Contact Details:


DPO: Desmond Chow

Email: ops@am8ze.com

Address: 16 Ayer Rajah Crescent, #05-01 Tempco Technominium, Singapore 139965.