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Am8ze / Posts tagged "Salon and Spa Management"
April 17, 2019 In Salon & Spa Management ERP

AM8ZE Salon & Spa Management ERP

With Covid-19 dealing hard strikes at almost every business in the economy, the food and beverage (F&B) sector is on a path of steady recovery, with many F&B establishments seeing their revenues bouncing back to around 70 per cent to 80 per cent of pre-Covid-19 sales. A big driver of this recovery is from companies that embraced digital adoption to facilitate a key pivot towards wooing a more digitally savvy customer base.

Covid-19 has accelerated digital adoption for many businesses in the service line. With increased and improved digital adoption, all the back-breaking processes within the business can be handled easily. AM8ZE Salon & Spa Management ERP differs greatly from basic integration with market platforms, a simple website, a decent POS and a huge manual schedule book. The benefits of Digital Automation would be very much stunted if Salon & Spa Establishments are having disparate systems working in silos – where service bookings are not piped into a digital Scheduler to book and block off the respective staff calendars. The various services administered should facilitate automated inventory draw-down with supplier POs auto-drawn-up and reconciled with AP and AR in the Accounting system. Through Intelligent Automation, we are referring to automating the entire business operations  and creating a Digital Workforce that works in the background – seamlessly and tirelessly yet without human prompts and errors. Think of a Digital Marketing-optimised Web Portal that facilitates online bookings, QR Service Menus, Customer Database Management, Inventory Management, Sales Management, Predictive Analytics on Buying Behaviour to auto-synchronization of datasets across Finance, Sales, HR and Operations functions. Hyperautomation – harnessing the Intelligent Automation to Boost Business, Reduce Wastage and Maximise Profits at the same time ensuring that your Customers stay Loyal and engaged. How much resources would be required to achieve all these with the traditional modus operandi? AM8ZE Salon & Spa Management ERP has the key to unlock all these benefits at a fraction of what would cost Salon & Spa business owners traditionally. What’s more, resources could be better deployed to engage in higher value-add tasks including R&D, pivoting of business to leverage on key trends and shifts, exploring new markets and rolling out of new service variants.

 

Key Consideration Parameters in your search for a Salon & Spa Management ERP:

1. Create a clear and extensive list of requirements before you start looking for ERP vendors

 A good evaluation begins by assessing your current business needs and processes to determine what you need from an ERP solution. It’s useful to start by evaluating the business challenges and individual pain points you need to address as well as determine the business value your company needs to retrieve from the software.

Although this process may take some time, especially for large companies or companies with complex processes, it is an important step and success factor. There is never a perfect strategy that companies can use when it comes to implementing Digital Transformation, whether you are going for Productivity Solutions Grant (PSG) or Enterprise Development Grant (EDG). There is much change to be anticipated – processes are changed from physical to remote, from analogue to digital, from industrial to internet, from on-premise hosting to cloud hosting. It demands new behaviours, new cultures, new structures and new SOPs. We strongly encourage organisations to invest sufficient time, energy and resources to map out the processes and highlight the changes and iterations to the rest of their teams so that the new digital DNA can be shaped and honed successfully.

2. It is not just about PRICE – look between the fine lines

Business leaders should not choose an ERP solution based solely on the cheap price. Of course, the cost is one of the main factors, but cheap systems usually lead to more issues down the road, including the inability to change to meet new demands, or difficulty retrieving data or facing challenges with maintenance once the provider goes out of business. This is pretty apparent in Singapore where a significant number of technology solutions providers wind up their business once a certain grant support from the government is lifted off the market. The reverse may happen when bigger brands start slapping on exorbitant maintenance and enhancement charges once the timeframe for a grant-supported solution (usually for much lighter and cheaper versions of their standard packages) runs out and businesses find themselves stuck in a catch 22 situation.

Businesses should also consider whether the ERP solution can be integrated with other systems or tools as well. Companies that follow these cautious steps are likely to end up investing in an ERP technology that best suits their overall needs.

Try to get to know the team lead from the vendor’s team – getting him/her to fully understand your problem statements and requirements is one of the critical steps towards a smoother development and implementation of the system which you will appreciate in time to come.

3. Look for an ERP system that offers high mobility

Since mobility and the concept of ‘bring your own devices (BYOD)’ increases across industries, accessing ERP systems from desktops alone is no longer an option. Choose an ERP solution that “enables users to be productive on smartphones and tablets”, while at the same time ensuring that all-important information is safe. Make sure the F&B Management ERP provider is keeping up with the latest trends in technology and is inclusive enough to integrate with 3rd party apps and systems. Ask the vendor about the integration tools or APIs available to link with POS and/or other existing systems to minimise wastage of prior investments on systems and apps. Handshakes among friends extends to systems as well!

4. Look for Detailed Predictive Analytics, Forecasting, Dashboards and Reports:

To record figures on your fingertips is quite critical and next to impossible. As a result, the F&B Management ERP you choose must offer 24/7 on-premise as well as remote access to key information as and when required. Right from customer data to detailed reports and analytics, a single source of truth across different business functions is key to better forecasting and budgeting efforts.

 

AM8ZE Salon & Spa Management ERP:

Key Modules

  • Web Portal
    • Admin Portal
    • Client Portal
  • POS
  • QR Service Menu
  • Sales Management
  • Customer Database Management
  • Procurement Management
  • Inventory Management
  • Sales Forecasting and Budgeting
  • Marketing Campaign Management
  • Loyalty Program Management
  • Management Dashboards and Reporting
  • Data Visualisation
  • Finance Management
  • HR Management
  • Mobile Optimisation and Enablement
AM8ZE Salon & Spa Management ERP for Singular as well as Multi-Outlet and Warehouse Operations

AM8ZE Salon and Spa Management ERP is perfect for Salons, Spas and pretty much any business in the service line including:

✓ Fashion Retailers

✓ Cosmetics Retailers

✓ Jewellery and Accessories Retailers

✓ Eyewear Retailers

✓ Gift/Toy Retailers

✓ Pet Shops

✓ Bookshops/ Stationary Retailers

✓ Hardware Retailers

✓ Sports Gear Retailers

✓ Retail Chain Outlets

✓ Any other Retailer

 

For more information or a demo, please reach us at sales@am8ze.com.